Refund policy

Return Policy

At Ascend, we want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns under the following conditions:

• Return Window: Returns are accepted within 30 days of delivery in original condition.
• Return Shipping: Return shipping is free of charge.
• Restocking Fee: We do not charge any restocking fees.
• Exclusions: Items marked as "final sale" are not eligible for returns.

To initiate a return, please do so via your user login. We will provide you with further instructions and a prepaid return label.

We’re here to help if you have any questions!